Additionally, CSL is continuously looking to improve the employee experience while meeting the evolving needs of the organisation. CSL’s cross-functional, cross-geography advisory group provides ongoing input as the Company aims to ensure that CSL’s workforce is connected, productive, engaged and supported with critical capabilities as the needs of the business and the future of work continue to evolve. CSL also continually looks for ways to engage its workforce about CSL’s Sustainability Strategy. Employees are enthusiastic about the Company’s efforts in this area. According to the 2024 Employee Engagement Survey, 75.1%* said they feel good about the ways CSL contributes to the community – consistent with the prior year and on par with the global external benchmark maintained by our survey administrator. As CSL extends its strategy and further embeds activities supporting the achievement of its focus areas, such as talent and culture and supplier diversity, CSL anticipates increased involvement from its employees, bringing about deeper engagement in the achievement of short- and long-term outcomes. Caring for CSL’s people CSL continues to enhance our employee benefits and make them even more inclusive. During the 2023/24 financial year, significant enhancements included: • expansion of mental health benefits to all countries, ensuring a globally consistent, accessible pathway to high quality mental health care through Lyra, which is now available to employees and their families in 31 countries; • meditation and resilience support through Headspace, available globally to all employees with up to five members of an employee’s household now eligible for a subscription paid for entirely by CSL; and • payment of record-keeping fees in the United States 401k plan by CSL, enabling increased employee retirement savings. Promoting safety and wellbeing CSL remains committed to providing safe, healthy and secure workplaces for all of its employees, other persons present on the premises and the communities in which CSL operates. As the Company continuously improves its Environmental, Health and Safety (EHS) Management System, CSL is committed to its EHS principles, to keep people safe, protect the environment and build trust internally and externally. Each year, CSL reviews and confirms that it has robust and relevant key performance indicators to measure its adherence to CSL’s values and drive improved results. CSL teams across all functions work collaboratively throughout the business and operations to proactively identify and mitigate workplace hazards and risks, strengthen communication, define roles and responsibilities, and promote a company-wide culture of safety at all CSL’s manufacturing, plasma, laboratory and office locations. Promising Futures Listening to employees Each year, CSL invites employees to provide feedback about working at CSL through its Employee Engagement Survey. During the 2024 survey, 23,576 employees shared their views on a variety of topics, including CSL’s vision, the ability to balance work and life, collaboration across the enterprise, demonstration of the CSL Values and support for employee growth and development. This year’s Engagement Index is 74.8*, relatively flat from last year’s survey and on par with the global external benchmark maintained by the Company’s survey administrator, Perceptyx, that represents responses from over 20 million employees across multiple industries and geographies. As in prior years, each member of our Global Leadership Group analyses their respective results to identify a few meaningful engagement objectives and related action plans for the new financial year. CSL also provides training to its people leaders, helping them interpret team results and develop plans to address improvement opportunities. In addition to these ongoing efforts, CSL continues to implement its enterprise action plan, sponsored by senior leadership, that focuses on helping employees feel better connected to the Company’s vision and strategy. This year, CSL also expanded its listening strategy with the launch of a 14‑, 45‑ and 90‑day Onboarding Survey series, allowing CSL to hear from its newest employees during this critical period of their employment journey. 23,576 employees participated in CSL’s 2024 Employee Engagement Survey 74.8* 2024 Engagement Index * Limited assurance by Deloitte. 40 Limited Annual Report 2023/24
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