CSL Ltd Annual Report 2019

People & culture Diverse skill sets and deep knowledge driven by a values-based culture Operational excellence at the core of what we do every day – building capacity for today and tomorrow Long-standing and unwavering specialisation and focus on rare diseases and vaccines Commercialisation know how, geographic expansion and significant depth of industry experience Product differentiation to protect diverse communities across the globe Growth Our purpose To save and protect lives Innovation Influenza Efficiency Unmet need Sourcing including plasma collection Pharmacovigilance CSL’s Values and Code of Responsible Business Practice Early stage research & collaboration Promise to patients Product development & clinical trials Manufacturing & distribution Sales, marketing, policy advocacy & patient support Our strategy Our value chain Access to healthcare Most important sustainability topics Corporate governance Financial performance and business strategy Product safety and quality R&D – products and services innovation Employee recruitment, development and retention Supply chain management Ethical marketing Bribery, corruption and anti-competitive behaviour 1 2 3 4 5 6 7 8 9 5 4 2 6 8 9 5 3 2 6 4 3 2 5 6 3 2 1 4 5 6 7 8 9 4 3 2 6 7 CSL Limited Annual Report 2019 13